For warranty issues, you may call the manufacturer directly:
ElectroWarmth Products (800) 990-4622
Shavel Products (609)452-1800
Please note that we are ElectricBlanket.Net. We are a distributor of electric blankets and warming pads. Perfect Fit was one of the manufacturers we carried. However, we are not Perfect Fit Industries. Perfect Fit is no longer in business (the company filed for bankruptcy in July 2020). Unfortunately, we do not have in stock any controllers or parts for Perfect Fit products and we are unable to help with any controller or manufacturing issues. To the best of our knowledge, Perfect Fit can no longer be contacted.